Retrieve Lost Key

 

Menu Path: Help/Registration/Retrieve Lost Key

If you need to reinstall the program or have another computer you wish to install MUSICMATCH Jukebox on, you will need an enable Key.

If you already have a key, see Enter Key.

If you no longer have the enable Key that you initially received follow the steps below.

  • Choose Retrieve Lost Key from the Help/Registration menu to obtain another Key.

  • Your web browser will launch and request some basic information - your name, email address, and postal code. This information must match the information given at the time of purchase.

  • If you are confirmed as a registered user of MUSICMATCH Jukebox based on the information you provided, an enable Key will be emailed to you immediately.

  • Enter the Key in the window  provided and click OK. You will receive a text box that states ôYour Upgrade Was Successful,ö along with the Key entered and your license file information. Make a note of your enable Key for future reference, as you will be allowed only three Keys through the Get Key option.

If you are upgrading from an earlier registered version of MUSICMATCH Jukebox, the install will recognize your registration and automatically upgrade to fully enable your new version.